Virtual Assistant Name

The WV Secretary of State’s Office will soon launch an artificial intelligence-supported virtual assistant. We have been working hard behind the scenes with IBM’s Watson team to build an advanced customer service tool to answer all your questions about forming and starting a new business here in West Virginia.

Over time, we will expand the virtual assistant to include all of the functions available here in the WV Secretary of State's Office. It is designed to provide current, accurate, and applicable information to assist entrepreneurs, business owners, and customers of the WVSOS Business & Licensing Division at whatever time is convenient for the user. The virtual assistant will become an integral part of our office’s efforts to enhance and expand our customer service capabilities.